What every staff member wants from their leader – Part 1
If you want to know the temperature of your organization you need not look any farther then your staff. They set the climate for all those involved. They are the pacesetters, the producers and the directors of your organization. Success or failure rests on their shoulders.
If there is a spirit of harmony and high morale among the staff then there is likely to be a high volume of productivity. If there is tension among the staff, division in the ranks or a lack of trust from staff member to leader then productivity and morale will inevitably be low.
John D. Rockefeller, Jr. once said “I have long been profoundly convinced that in the very nature of things, employers and employees are partners, not enemies; that in the long run the success of each is dependent upon the success of the other.” Knowing that your success as a leader is dependent on the success of your staff, here are some thoughts to help you understand what your staff wants from you.
1) Your staff wants to be treated as leaders with high value and potential, not as “hired hands.”
The hired hand mentality is based on the premise of exchanging time for a paycheck, but if that is your mentality that is all you will get. If you want a staff member who is loyal, committed and ready to win, you will need to treat them with value and respect.
2) Your staff wants a commitment to “adult-adult”, open and mature communication.
Good communication is done with the heart as much as with the ears and mouth. Communicate in such a way that expresses compassion and concern. Refuse to be a dictator, who barks out commands expecting people to jump. This intimidation produces shallow faithfulness to the leader and the organization.
3) Your staff wants clear expectations.
Nothing is more frustrating for a staff member then unclear expectations. They need to know what you expect from them or they will never know if they are hitting the mark. Write out clear expectations and go over them together. Review these expectations frequently, evaluating their progress along the way.
4) Your staff wants to be rewarded for their work.
What gets rewarded – gets done. It doesn’t always have to be money (though most of your staff wouldn’t complain) it might be something else. It could be recognition publicly, affirmation privately or a few days off with pay. Don’t be so “in the box” get creative and find out ways to reward your staff for any size job well done.
5) Your staff wants training for personal and professional growth.
Whenever you make deposits into your staff members lives you will always reap a great reward. It may cost time and money but it will be worth it. Your staff will be better equipped to serve by your side and you will have displayed to them their value. Invest in your staff, send them to seminars, buy them books, copy articles, do anything you can to resource the people of your staff.
Until Next Time,
QUOTE FOR THE DAY
“People don’t want to be managed. They want to be led.
Whoever heard of a world manager?”
– From an article published by : United Technologies Corporation
Posted on August 20, 2009, in Leadership, recognition, Relationships, Team and tagged creative thinking, Effective Leader, Human Relations, recognition, respect, shared vision, staff members, team building. Bookmark the permalink. Leave a comment.