Closing the gap on recognition

Find creative ways to value them in a sincere manner

Find creative ways to value your team in a sincere manner

Last week I shared with you the importance of effective recognition among your team and organization.  We looked at how recognition ultimately brings out motivation.  If you want to improve performance then the leader must improve their forms of inspiration.

This week we continue on the theme of recognition.  I am learning more as a leader that the gap of perception between leaders and team members is astounding when it comes to the importance of recognition in the work place.  While most leaders agree that recognition is important, few realize how passionately the team members feel about the subject.

Bob Nelson, author of 1001 Ways to Reward Employees, discovered that what managers perceived as most important to employees was sharply different from what the employees actually reported as being important. Management and employees were asked to rank 10 items from 1-10  (1 being “most” important and 10 being “least” important).  The results below clearly show that to help employees or team members reach their full potential, managers need to increase their awareness of what motivates employees.

Managers Employees
Good Wages 1 5
Job Security 2 4
Promotion/Growth opportunities 3 7
Good working conditions 4 9
Interesting work 5 6
Personal loyalty to workers 6 8
Tactful disciplining 7 10
Full appreciation for work done 8 1
Sympathetic to personal problems 9 2
Feeling “In” on things 10 3

Note the numbers 1,2,3, in red.  What the managers and employees considered important are completely opposite.  The result is simple the managers do not really understand the needs of the people they lead.

Here’s my challenge to you…

a)Know what makes your people feel valued
b)Find creative ways to value them in a sincere manner
c)Let your forms of recognition include: informal, formal & personal
d)Be consistent

I am confident that if you will begin the exercise of recognition you will be on the path to higher performance and productivity.  START TODAY!  Decide right now what you can do and watch the difference it will make!

Until next time,

Chris Sonksen


“We wildly underestimate the POWER of the tiniest personal touch.”
Tom Peters


About Chris Sonksen

Chris Sonksen is the founder and Lead Pastor of South Hills Church and has an exceptional ability to inspire both secular and non-secular audiences. Under his leadership, South Hills has experienced phenomenal growth and in just a few short years has grown from a handful of people to nearly 3000 in attendance today. Today South Hills has become a thriving, multi-service and multi-site church. Chris has a magnetic, captivating and humorous style for motivating and inspiring all audiences. As a motivational speaker, he has spoken both nationally and internationally in companies such as Verizon, Securitas and Home Depot, and there is no doubt that by applying his teachings, his audience will improve the quality of their lives! Chris is the author of two books In Search of Higher Ground and Handshake. Chris is the founder of Celera Church Strategy Group an organization with an unwavering commitment to excellence in all things, with the goal to “raise the national average of church attendance,” by equipping church leaders with resources and coaching. Chris brings high-energy focus and a passion for vision and leadership to encourage and equip the local Church. Chris is a native Californian, born in Long Beach and currently resides in Corona with his wife, Laura and their two children, Grace and Aidan.

Posted on August 18, 2009, in Leadership, recognition, Relationships, Team, Uncategorized and tagged , , , , , , . Bookmark the permalink. Leave a comment.

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