Closing the gap on recognition
Last week I shared with you the importance of effective recognition among your team and organization. We looked at how recognition ultimately brings out motivation. If you want to improve performance then the leader must improve their forms of inspiration.
This week we continue on the theme of recognition. I am learning more as a leader that the gap of perception between leaders and team members is astounding when it comes to the importance of recognition in the work place. While most leaders agree that recognition is important, few realize how passionately the team members feel about the subject.
Bob Nelson, author of 1001 Ways to Reward Employees, discovered that what managers perceived as most important to employees was sharply different from what the employees actually reported as being important. Management and employees were asked to rank 10 items from 1-10 (1 being “most” important and 10 being “least” important). The results below clearly show that to help employees or team members reach their full potential, managers need to increase their awareness of what motivates employees.
|Good working conditions||4||9|
|Personal loyalty to workers||6||8|
|Full appreciation for work done||8||1|
|Sympathetic to personal problems||9||2|
|Feeling “In” on things||10||3|
Note the numbers 1,2,3, in red. What the managers and employees considered important are completely opposite. The result is simple the managers do not really understand the needs of the people they lead.
Here’s my challenge to you…
a)Know what makes your people feel valued
b)Find creative ways to value them in a sincere manner
c)Let your forms of recognition include: informal, formal & personal
I am confident that if you will begin the exercise of recognition you will be on the path to higher performance and productivity. START TODAY! Decide right now what you can do and watch the difference it will make!
Until next time,
QUOTE FOR THE DAY
“We wildly underestimate the POWER of the tiniest personal touch.”
Posted on August 18, 2009, in Leadership, recognition, Relationships, Team, Uncategorized and tagged Communication, Effective Leader, Human Relations, motivation, recognition, respect, team building. Bookmark the permalink. Leave a comment.